Position Overview
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As an Associate within PNC's Technology organization, you will be based in Pittsburgh, PA, Cleveland, OH, Birmingham, AL or Dallas, TX.
Job Description
By joining one of PNC’s Development Programs, you can explore your potential through hands-on experience in a professional environment. This is an excellent opportunity to begin exploring your career goals, in addition to growing your skills in key areas. The goal of PNC’s Development Programs is to move analysts and associates from development roles into production roles in one of PNC’s lines of business.
PNC’s Technology Development Program is an exciting opportunity for you to launch your career as a world-class technologist. By rotating through multiple areas of Technology, you will build a network of colleagues across the organization, experience the 360-degree view of application development, gain an understanding of security and risk controls that will enable you to build secure and efficient code, and enter the next phase of your career well-rounded and able to take on a wide variety of opportunities. Upon successful completion of the program, you may be placed permanently into a full-time role on one of several teams based upon interest and aptitude. Managers and teams from across the organization will present a variety of opportunities for available positions within their teams and allow you to identify which teams and work sets are of greatest interest to you for placement after the program. Examples of potential positions include Software Engineer, Automation Developer, Risk Specialist, and Data Engineer.
You can expect to leverage cutting edge technology and next generation tools, support the customer experience, and participate in additional experiential learning opportunities, which include design thinking best practices, collaboration tools, and soft skills such as analyzing and presenting a case to executives. Prior to the final rotation, you will participate with your cohort in a dedicated hack-a-thon to demonstrate the technical and collaboration skills you have developed during the program. The Technology Development Program will allow you to enhance your understanding of emerging technologies, while gaining a unique outlook of how technology drives the financial industry. PNC delivers efficient solutions by engaging people, processes, and technology. Associates will rotate through four core rotations: Data & Analytics, Security, Software Engineering, and Technology Operations. These rotations provide the greatest exposure to rapid development principles and forward-thinking innovation tactics. Associates will bring their ideas to life as a part of this 12-month experience. Associates will work on software development that empowers users with secure, stable and efficient technology solutions through innovative engineering. This includes design, structure, and engineer infrastructure, platforms, and interfaces for the organization while working iteratively and reducing toil. Recent projects include have ranged from automation of consumer account document evaluation to implementing security and fraud detection technologies.
The Technology Development Program is located in Pittsburgh, PA, Cleveland, OH, Birmingham, AL, and Dallas TX.
This position is primarily based in a PNC location. Responsibilities require time in the office or in the field on a regular basis. Some responsibilities may be performed remotely, at manager’s discretion.
Job Profile:
Participates as an analyst/associate in the line of business development program.
- Performs or assists the core activities of the group by applying knowledge learned to drive business results (e.g. deal, sales, or process support, internal or external customer interaction, or supporting internal projects). Works under supervision and may have limited approval and/or exception authority.
- Participates in social learning within the organization (e.g. identifies and networks with business representatives and peers, participates in mentoring, job shadowing and community outreach)
- Participates in formal learning (e.g. classroom, web-based, or virtual) and completes related activities and projects.
- Supports the internal and external customer experience by providing excellent service at all times; takes accountability and ensures problem resolution.
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
- Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
- Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
Required Education and Experience:
- Preferred business relevant majors (e.g., Finance, Accounting, IT, Economics, Marketing, Math, Statistics, HR, Management, Communications, Business Law, Psychology, Logistics, Engineering, Computer Science, Actuarial Sciences), Minimum GPA 3.0.
- Roles at this level are filled by recent university / college graduates with little or no professional experience but possessing relevant skills. Includes individuals joining the organization through a corporate development/training program.
Competencies
Accuracy and Attention to Detail – Understanding of the necessity and value of accuracy and attention to detail; ability to process information with high levels of accuracy.
Analytical Thinking – Knowledge of techniques and tools that promote effective analysis and the ability to determine the root cause of organizational problems and create alternative solutions that resolve the problems in the best interest of the business.
Business Acumen – Knowledge, insight, and understanding of business concepts, tools, and processes that are needed for making sound decisions in the context of the company's business; ability to apply this knowledge appropriately to diverse situations.
Effective Communications – Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
Flexibility and Adaptability – Knowledge of successful approaches, tools, and techniques for dealing with changes and adapting to a changing environment; ability to adapt as needed.
Information Capture – Knowledge of the processes and the ability to identify, capture and document relevant business information in an auditable, organized, understandable and easily retrievable manner.
Products and Services – Knowledge of major products and services and product and service groups; ability to apply this knowledge appropriately to diverse situations.
Project Management – Ability to plan, organize, monitor, and control projects, ensuring efficient utilization of technical and administrative resources, to achieve project objectives.
Self-Directed Growth and Development – Understanding of the necessity of continuous personal growth; ability to gauge one's strengths, limitations and interests, and use of this knowledge for purposes of performance effectiveness and self-development.
Work Experience
Roles at this level are filled by recent university / college graduates with little or no professional experience, but possessing relevant skills. Includes individuals joining the organization through a Corporate development/ training program. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
Education
Bachelors
Additional Job Description
Benefits
PNC offers employees a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include medical/prescription drug coverage (with a Health Savings Account feature); dental and vision options; employee and spouse/child life insurance; short- and long-term disability protection; maternity and parental leave; paid holidays, vacation days and occasional absence time; 401(k), pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption assistance; educational assistance and a robust wellness program with financial incentives. To learn more about these and other programs, including benefits for part-time employees, visit www.pncbenefits.com > New to PNC.
Disability Accommodations Statement:
The PNC workplace is inclusive and supportive of individual needs. If you have a physical or other impairment that might require an accommodation, including technical assistance with the PNC Careers website or submission process, please call 877-968-7762 and select Option 4: Recruiting or contact us via email at pathfinder@pnc.com.
The Human Resources Service Center hours of operation are Monday - Friday 9:00 AM to 5:00 PM ET.
Equal Employment Opportunity (EEO):
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
California Residents:
Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.