Microsoft has an exciting opportunity for a Software Engineer II in the Cloud+AI Silver Team. This team will be responsible for deploying and operating a Secure Work Area, including the infrastructure for collaboration within an airgapped environment.
Microsoft Azure’s Silver Hyperscale Networking division designs, builds, and operates critical network infrastructure our clients rely on every day, transforming a pile of servers into a connected cloud. We are responsible for ensuring the reliability of these networks, in the face of constant change, relying on cutting-edge research and a stellar engineering team. We have built a large cloud thus far, but the best is yet to come as we continue expanding at a rapid pace. Our division is responsible for a large diversity of technologies and challenges, including software defined networking, software load balancing, physical fiberoptic cables, software managing how to route packets across a global network as fast as possible, Domain Name System (DNS), protection against Distributed Denial of Service (DDoS), and many other challenging problems. We’re looking for Software Engineers and leaders passionate about delivering value to customers in mission critical environments, enjoy a growth hacking culture, and are eager to play one of the most important long games for Microsoft.
In this role, you will have the opportunity to work with engineers who enable a broad set of Azure services to be consumed by internal and external customers in highly secured and regulated industries. The systems and software you build will be required to meet the security policy and assurance requirements of both public and private sector customers.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
You will work with other teams in Azure Silver Hyperscale Networking, participating in architectural and design reviews, and delivering your components with high quality. You will also have opportunities to collaborate across the broader Azure organization and with external Microsoft customers. There is high visibility in an area of large and expanding investment for Azure, offering a terrific opportunity for technical and career growth.
In Azure Silver Hyperscale Networking, you own features from the design phase through implementation to production. As part of this ownership, you are expected to help support your features by actively participating in an on-call rotation, which includes creating/updating Standard Operating Procedures (SOPs), Troubleshooting Guides, monitoring systems, mitigating/restoring network incidents, and deep-dive analysis of root causes of outages.
The scale of our operations is enormous. Microsoft's products and services are overwhelmingly consumed online, and billions of people use them every day. We need people who enjoy analyzing complicated problems, coming up with creative solutions, working in focused teams to build things no-one has thought of before, all in the service of production reliability.
- Acts as a Designated Responsible Individual (DRI) working on call to monitor service for degradation, downtime, or interruptions. Alerts stakeholders as to the status and gains approval to restore system/product/service for simple problems. Responds within Service Level Agreement (SLA) timeframe. Escalates issues to appropriate owners.
- Contributes to efforts to collect, classify, and analyze data with little oversight on a range of metrics (e.g., health of the system, where bugs might be occurring). Contributes to the refinement of product features by escalating findings from analyses to inform decisions regarding the engineering of products.
- Contributes to the development of automation within production and deployment of a complex product feature. Runs code in simulated, or other non-production environments to confirm functionality and error-free runtime for products with little to no oversight.
- Contributes to efforts to ensure the correct processes are followed to achieve a high degree of security, privacy, safety, and accessibility. Checks for visible evidence to demonstrate compliance for product areas. Develops and holds an understanding of the implications of onboarding new technologies following expectations of compliance at Microsoft.
- Remains current in skills by investing time and effort into staying abreast of current developments that will improve the availability, reliability, efficiency, observability, and performance of products while also driving consistency in monitoring and operations at scale.
- Applies best practices to reliably build code that is based on well-established methods. Follows best practices for product development and scaling to customer requirements and applies best practices for meeting scaling needs and performance expectations.
- Maintains communication with key partners across the Microsoft ecosystem of engineers. Considers partners across teams and their end goals for products to drive and achieve desirable user experiences and fitting the dynamic needs of partners/customers through product development.
- Maintains operations of live service as issues arise on a rotational, on-call basis. Implements solutions and mitigations to more complex issues impacting performance or functionality of Live Site service and escalates as necessary. Reviews and writes issues postmortem and shares insights with the team.
- Acts as a Designated Responsible Individual (DRI) and guides other engineers by developing and following the playbook, working on call to monitor system/product/service for degradation, downtime, or interruptions. Alerts stakeholders as to status and initiates actions to restore system/product/service for simple problems and complex problems when appropriate. Responds within Service Level Agreement (SLA) timeframe. Drives efforts to reduce incident volume, looking globally at incidences and providing broad resolutions. Escalates issues to appropriate owners.
- Drives efforts to integrate instrumentation for gathering telemetry data on system behavior such as performance, reliability, availability, usage, and safety mechanisms. Drives sustaining feedback loops from telemetry resulting in subsequent designs. Creates outputs of telemetry such as notifications or dashboards.
- Drives efforts to collect, classify, and analyze data on a range of metrics (e.g., health of the system, where bugs might be occurring). Drives the refinement of products through data analytics and makes informed decisions in engineering products through data integration.
- Builds, enhances, reuses, contributes to, and identifies new software developer tools to support other programs and applications to create, debug, and maintain code for products. Uses open source when possible. Begins to develop skills in other tools outside areas of expertise. Identifies internal tools and creates tools that will be useful for creating the product, determining if methods are still applicable for the current solution. Shares best practices and teaches others about new tools and strategies.
- Defines and develops standardized, repeatable, scalable solutions to guarantee quality.
- OR equivalent experience.
- Security Clearance Requirements: Candidates must be able to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:
- The successful candidate must have an active U.S. Government Top Secret Clearance with access to Sensitive Compartmented Information (SCI) based on a Single Scope Background Investigation (SSBI) with a polygraph. Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. Failure to maintain or obtain the appropriate U.S. Government clearance and/or customer screening requirements may result in employment action up to and including termination.
- Clearance Verification: This position requires successful verification of the stated security clearance to meet federal government customer requirements. You will be asked to provide clearance verification information prior to an offer of employment.
- Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
- Citizenship & Citizenship Verification: This position requires verification of U.S. citizenship due to citizenship-based legal restrictions. Specifically, this position supports United States federal, state, and/or local United States government agency customer and is subject to certain citizenship-based restrictions where required or permitted by applicable law. To meet this legal requirement, citizenship will be verified via a valid passport, or other approved documents, or verified US government Clearance
- 4+ years of experience with PowerShell, C#, or C++.
- Experience working on large-scale distributed services with on-call responsibilities.
- Ability to build and influence broadly towards common goals and priorities.
- Ownership of end-to-end project lifecycle with solid project management and communication skills.
Software Engineering IC3 - The typical base pay range for this role across the U.S. is USD $94,300 - $182,600 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $120,900 - $198,600 per year.Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-payMicrosoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.