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Sr. Director, Technical Support

Smartsheet

Information TechnologyHuman ResourcesEngineering

Basic Info

Position

Full Time Job


Office Environment

Remote


Location

No location requirement (USA)

Compensation

Preferred Qualifications

Work Experience

15+ years work experience in one of the fields below:

  • Information Technology
  • Human Resources
  • Engineering
Principal levelUnpaid workPart-time workCollege courses

Education

Bachelor's degree in one of the following areas below:
  • Engineering
Equivalent Experience Accepted!
Must be a student to qualify

Neuroexceptional Strengths

Detail-oriented ThinkerMathematical CalculationTech or Computer Savvy

Skills

"Must have" skills are indicated with a icon. You may not need every "nice to have" skill to be a great fit!

Requirements

Job Description

As a Sr Director of Global Customer Support, you will be responsible for helping create the strategy for our support delivery teams while managing a group of highly skilled support leaders, managers and agents covering our most complicated product f...

Skills

Customer Relationship ManagementCustomer Experience ImprovementPerformance Improvement

Work Experience

15+ years work experience in one of the fields below:

  • Information Technology
  • Human Resources
  • Engineering
Principal levelUnpaid workPart-time workCollege courses

Education

Bachelor's degree in one of the following areas below:
  • Engineering
Equivalent Experience Accepted!
Must be a student to qualify


Neuroexceptional Strengths

Detail-oriented ThinkerMathematical CalculationTech or Computer Savvy

Workplace Envrionment

Hours

Standard Hours (9am-5pm)